Terms of Service
In force from 8 November 2026
An updated version takes effect on 9 November 2026. Read the updated version.
Terms of Service
These Terms of Service are an agreement between your school and Insha Solutions. These terms apply to Insha School, and to any other service we provide to you. Please read them before you start your trial.
Version 2, effective 9 November 2026.
Who we are
Insha Solutions is a software company based in Pakistan. We build and run online software for schools and other businesses. Our website is inshasol.com. You can reach us at sajjad.abdullah@gmail.com or by post at Insha Solutions, Lahore.
In these terms, "we", "us" and "our" mean Insha Solutions. "You" and "your school" mean the school or organisation that signs up, and the people who act for it.
The service
The service (Insha School) is online software you use through a web browser and, where we offer them, mobile apps. Depending on your plan it can include student records, fees, attendance, exams, staff and payroll, accounting, and a parents app.
Each school gets its own workspace with its own web address. The features you can use depend on the plan you choose. We may improve, change or retire features over time. If we remove something important to your plan, we will tell you in advance.
Accounts and owners
- Your school signs up through our website. The person who signs up becomes the owner of the workspace.
- The owner can add other users, such as staff and teachers, and decide what each of them can see and do.
- You must give us correct details and keep them up to date, especially the owner's email address. We send important notices there.
- Keep passwords private. You are responsible for everything done through your users' accounts. Tell us straight away at sajjad.abdullah@gmail.com if you think an account has been misused.
- By signing up you confirm that you are allowed to accept these terms on behalf of your school.
Acceptable use
You agree not to:
- break the law, or use the service to store or send content that is unlawful, harmful or abusive;
- enter personal information you have no right to hold or use;
- try to get into another school's workspace, our servers, or any part of the service you are not meant to reach;
- disrupt the service, overload it on purpose, or attempt to get around its limits or security;
- copy, resell or rent out the service, or try to take apart the software to build a competing product.
Trials, plans and fees
- New workspaces start with a free trial. The trial ends automatically on the date shown when you sign up.
- To keep using the service after the trial, choose a paid plan. Plans are billed monthly or annually, at the price shown when you choose or renew the plan.
- If the trial ends and you have not moved to a paid plan, your workspace is suspended. Your data is kept for a time, as explained in our Data Retention policy.
- Fees are due in advance for each billing period. If a payment is late, we may suspend the workspace until it is paid.
- If we change our prices, the new price applies from your next billing period after we tell you.
- Unless the law requires otherwise, fees already paid are not refunded for a period that has started.
Suspension and termination
We may suspend your workspace when:
- your trial has ended and you have not moved to a paid plan;
- your subscription is unpaid;
- you seriously or repeatedly break these terms; or
- you ask us to.
While a workspace is suspended, nobody can sign in or use it, but its data is kept. Paying, or fixing the problem, lets us reactivate it. You may stop using the service at any time by telling us at sajjad.abdullah@gmail.com.
What happens to your data after a suspension or when you leave is set out in our Data Retention policy. We never delete a school's data automatically; it is done by our staff, after notice (or at your written request).
Your data
- Your school owns its data. We do not claim any rights over it beyond what we need to run the service for you.
- We handle your data on your behalf and only to provide, support and secure the service, as described in our Privacy Policy.
- Your school decides what information to enter about students, parents and staff. You are responsible for having the right to hold and use that information, and for telling those people how it is used.
- You can ask us for a copy of your data at any time by writing to sajjad.abdullah@gmail.com.
Our responsibilities
We will run the service with reasonable care and skill, keep it secure, and take regular backups. We aim to keep it available at all times, but it may sometimes be unavailable, for example during maintenance or because of problems outside our control. We will try to give notice of planned maintenance.
Limits on our liability
The service is provided as it is. As far as the law allows:
- we are not responsible for indirect losses, such as lost profits or lost opportunities;
- we are not responsible for mistakes in the data you enter, or for decisions you make based on it;
- our total liability to you is limited to the fees you paid us in the twelve months before the event that caused the claim.
Nothing in these terms limits any liability that cannot be limited by law.
Changes to these terms
We may update these terms. For a major change, we email the owner of each workspace at least 30 days before it takes effect. Smaller changes, such as clearer wording, take effect when published. If you keep using the service after a change takes effect, you accept the new terms. If you do not agree, you can stop using the service before that date.
Governing law
These terms are governed by the laws of Pakistan. Any dispute will be handled by the courts that have jurisdiction under that law. Before going to court, we both agree to try to settle the matter by talking to each other first.
Contact
Questions about these terms: sajjad.abdullah@gmail.com
Post: Insha Solutions, Insha Solutions, Lahore
Draft — have this reviewed by a lawyer before publishing.
These Terms of Service are an agreement between your school and Insha Solutions. These terms apply to Insha School, and to any other service we provide to you. Please read them before you start your trial.
Version 1, effective 8 November 2026.
Who we are
Insha Solutions is a software company based in Pakistan. We build and run online software for schools and other businesses. Our website is inshasol.com. You can reach us at sajjad.abdullah@gmail.com or by post at Insha Solutions, Lahore.
In these terms, "we", "us" and "our" mean Insha Solutions. "You" and "your school" mean the school or organisation that signs up, and the people who act for it.
The service
The service (Insha School) is online software you use through a web browser and, where we offer them, mobile apps. Depending on your plan it can include student records, fees, attendance, exams, staff and payroll, accounting, and a parents app.
Each school gets its own workspace with its own web address. The features you can use depend on the plan you choose. We may improve, change or retire features over time. If we remove something important to your plan, we will tell you in advance.
Accounts and owners
- Your school signs up through our website. The person who signs up becomes the owner of the workspace.
- The owner can add other users, such as staff and teachers, and decide what each of them can see and do.
- You must give us correct details and keep them up to date, especially the owner's email address. We send important notices there.
- Keep passwords private. You are responsible for everything done through your users' accounts. Tell us straight away at sajjad.abdullah@gmail.com if you think an account has been misused.
- By signing up you confirm that you are allowed to accept these terms on behalf of your school.
Acceptable use
You agree not to:
- break the law, or use the service to store or send content that is unlawful, harmful or abusive;
- enter personal information you have no right to hold or use;
- try to get into another school's workspace, our servers, or any part of the service you are not meant to reach;
- disrupt the service, overload it on purpose, or attempt to get around its limits or security;
- copy, resell or rent out the service, or try to take apart the software to build a competing product.
Trials, plans and fees
- New workspaces start with a free trial. The trial ends automatically on the date shown when you sign up.
- To keep using the service after the trial, choose a paid plan. Plans are billed monthly or annually, at the price shown when you choose or renew the plan.
- If the trial ends and you have not moved to a paid plan, your workspace is suspended. Your data is kept for a time, as explained in our Data Retention policy.
- Fees are due in advance for each billing period. If a payment is late, we may suspend the workspace until it is paid.
- If we change our prices, the new price applies from your next billing period after we tell you.
- Unless the law requires otherwise, fees already paid are not refunded for a period that has started.
Suspension and termination
We may suspend your workspace when:
- your trial has ended and you have not moved to a paid plan;
- your subscription is unpaid;
- you seriously or repeatedly break these terms; or
- you ask us to.
While a workspace is suspended, nobody can sign in or use it, but its data is kept. Paying, or fixing the problem, lets us reactivate it. You may stop using the service at any time by telling us at sajjad.abdullah@gmail.com.
What happens to your data after a suspension or when you leave is set out in our Data Retention policy. We never delete a school's data automatically; it is done by our staff, after notice (or at your written request).
Your data
- Your school owns its data. We do not claim any rights over it beyond what we need to run the service for you.
- We handle your data on your behalf and only to provide, support and secure the service, as described in our Privacy Policy.
- Your school decides what information to enter about students, parents and staff. You are responsible for having the right to hold and use that information, and for telling those people how it is used.
- You can ask us for a copy of your data at any time by writing to sajjad.abdullah@gmail.com.
Our responsibilities
We will run the service with reasonable care and skill, keep it secure, and take regular backups. We aim to keep it available at all times, but it may sometimes be unavailable, for example during maintenance or because of problems outside our control. We will try to give notice of planned maintenance.
Limits on our liability
The service is provided as it is. As far as the law allows:
- we are not responsible for indirect losses, such as lost profits or lost opportunities;
- we are not responsible for mistakes in the data you enter, or for decisions you make based on it;
- our total liability to you is limited to the fees you paid us in the twelve months before the event that caused the claim.
Nothing in these terms limits any liability that cannot be limited by law.
Changes to these terms
We may update these terms. For a major change, we email the owner of each workspace at least 30 days before it takes effect. Smaller changes, such as clearer wording, take effect when published. If you keep using the service after a change takes effect, you accept the new terms. If you do not agree, you can stop using the service before that date.
Governing law
These terms are governed by the laws of Pakistan. Any dispute will be handled by the courts that have jurisdiction under that law. Before going to court, we both agree to try to settle the matter by talking to each other first.
Contact
Questions about these terms: sajjad.abdullah@gmail.com
Post: Insha Solutions, Insha Solutions, Lahore